Introduction
Compound B14 (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website compoundb14.com and make purchases from us.
Information We Collect
Personal Information
When you place an order or create an account, we collect:
- Full name
- Email address
- Shipping address
- Billing address
- Phone number
- Payment information (processed securely through Stripe)
Automatic Information
We automatically collect certain information when you visit our website:
- IP address
- Browser type and version
- Device information
- Pages viewed and time spent on pages
- Referring website addresses
- Cookie data
Order Information
- Purchase history
- Product preferences
- Order tracking information
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to customer service requests
- Process payments securely
- Improve our website and product offerings
- Send promotional emails (with your consent)
- Prevent fraudulent transactions
- Comply with legal obligations
How We Share Your Information
We may share your information with:
Service Providers
- Payment Processors: Stripe (for secure payment processing)
- Shipping Carriers: USPS, UPS, FedEx (for order delivery)
- Email Services: For sending order confirmations and updates
- Analytics Services: Google Analytics (anonymized data)
Legal Requirements
We may disclose your information if required by law or to:
- Comply with legal processes
- Protect our rights and property
- Prevent fraud or illegal activities
- Protect the safety of our customers
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
We Do NOT Sell Your Information
We will never sell, rent, or trade your personal information to third parties for marketing purposes.
Cookies and Tracking Technologies
We use cookies to:
- Remember your preferences and shopping cart
- Analyze website traffic and user behavior
- Improve website functionality
- Provide personalized content
You can control cookies through your browser settings. Disabling cookies may limit website functionality.
Data Security
We implement industry-standard security measures to protect your information:
- SSL encryption for all data transmission
- Secure payment processing through Stripe (PCI-DSS compliant)
- Regular security audits
- Restricted access to personal information
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Right
You have the right to:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Opt-Out: Unsubscribe from marketing emails at any time
- Data Portability: Receive your data in a portable format
To exercise these rights, contact us at contact@b14.io.
Marketing Communications
With your consent, we may send you:
- Promotional emails about new products
- Special offers and discounts
- Company news and updates
You can opt out of marketing emails at any time by:
- Clicking “unsubscribe” in any email
- Contacting us at support@compoundb14.com
- Updating your account preferences
You will still receive transactional emails (order confirmations, shipping updates) even if you opt out of marketing.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Children’s Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Data Retention
We retain your personal information for as long as:
- Your account is active
- Necessary to provide our services
- Required by law (typically 7 years for financial records)
- Necessary to resolve disputes
California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of the sale of personal information (we do not sell data)
- Right to non-discrimination for exercising your rights
International Users
Your information may be transferred to and processed in the United States, where our servers are located. By using our website, you consent to this transfer.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- Posting the new policy on this page
- Updating the “Last Updated” date
- Sending an email notification (for material changes)
Contact Us
If you have questions about this Privacy Policy or your personal information, contact us:
Compound B14
Houston, Texas
Email: contact@b14.io
Website: https://compoundb14.com
Your Consent
By using our website and making purchases, you consent to this Privacy Policy.